Privacy Policy

The data controller responsible for your personal data is:

Visto Livo SRL
Domicilio: San Juan 1388, J5400, Salta, San Juan, Argentina
CUIT: 20-88511243-3
Inscripción IGJ No. 29515110
Email: info@vistolivo.com
Phone: +54 264 427 6022

The personal data files maintained by Visto Livo SRL are registered with the Dirección Nacional de Protección de Datos Personales (DNPDP) as required by Law 25.326.

We collect personal data only when you voluntarily provide it through our website contact form or by contacting us directly. The categories of data we may collect include:

• Full name
• Email address
• Subject and content of your enquiry message
• Technical data collected automatically (see section on Cookies)

We do not collect sensitive personal data as defined by Article 2 of Law 25.326 (such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data). We do not knowingly collect data from individuals under 18 years of age.

Your personal data is collected and processed for the following specific purposes:

• To respond to enquiries submitted via our contact form or by email or phone
• To maintain records of communications for service continuity
• To comply with applicable legal obligations
• To improve the functionality and content of our website (using anonymized or aggregated analytics data only)

We do not use your personal data for automated decision-making or profiling. We do not use your contact details to send unsolicited marketing communications.

The legal bases for processing your personal data under Law 25.326 are:

• Your consent: When you submit our contact form, you provide explicit consent to the processing of your data for the stated purpose.
• Legitimate interest: To respond to enquiries and maintain business communication records.
• Legal obligation: To comply with applicable Argentine law and regulatory requirements.

You may withdraw your consent at any time by contacting us at info@vistolivo.com. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law.

Enquiry data is retained for a period of up to two years from the date of last contact, after which it is securely deleted or anonymized. If a commercial relationship is established, data may be retained for longer in accordance with Argentine commercial law requirements (generally up to ten years for accounting and tax purposes).

You may request deletion of your data at any time, subject to any legal retention obligations that may apply.

We do not sell, rent, or trade your personal data to third parties. Your data may be shared only in the following limited circumstances:

• Service providers: We may use third-party service providers (such as email hosting or web analytics providers) who process data on our behalf under data processing agreements that comply with Law 25.326.
• Legal requirements: We may disclose data if required to do so by Argentine law, court order, or regulatory authority.
• Business transfer: In the event of a merger, acquisition, or sale of assets, personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

International transfers of personal data are subject to the requirements of Law 25.326 and AAIP regulations. Data is not transferred to countries that do not provide an adequate level of protection without appropriate safeguards in place.

Under Argentine Law 25.326, you have the following rights with respect to your personal data held by Visto Livo:

• Right of access (Art. 14): You may request information about what personal data we hold about you, the purpose for which it is processed, and its origin.
• Right of rectification (Art. 16): You may request correction of inaccurate or incomplete personal data.
• Right of deletion (Art. 17): You may request deletion of your personal data when it is no longer necessary for the purpose for which it was collected, subject to legal retention requirements.
• Right to object: You may object to the processing of your personal data in certain circumstances.

To exercise any of these rights, please contact us in writing at info@vistolivo.com or at our registered address. We will respond within the timeframes established by Law 25.326. You also have the right to lodge a complaint with the Agencia de Acceso a la Información Pública (AAIP) at www.argentina.gob.ar/aaip.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, or alteration. These measures include:

• Secure HTTPS transmission for all website communications
• Access controls limiting data access to authorized personnel only
• Regular review of data handling practices

No method of electronic transmission or storage is completely secure. While we take reasonable precautions, we cannot guarantee absolute security. In the event of a data breach that poses a risk to your rights, we will notify you and the relevant authorities as required by applicable law.

Our website uses cookies and similar technologies. For detailed information about the types of cookies we use, their purpose, and how to manage your preferences, please refer to our Cookie Policy.

You can manage your cookie preferences at any time using the cookie consent tool available on our website. Strictly necessary cookies cannot be disabled as they are required for the website to function.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The date at the top of this page indicates when the policy was last revised. We encourage you to review this policy periodically.

Continued use of our website after any changes to this policy constitutes your acknowledgment of the updated terms. For significant changes, we will endeavour to provide more prominent notice.

For any questions, requests, or complaints relating to this Privacy Policy or the handling of your personal data, please contact us:

Visto Livo SRL
San Juan 1388, J5400, Salta, San Juan, Argentina
Email: info@vistolivo.com
Phone: +54 264 427 6022

If you are not satisfied with our response, you have the right to lodge a complaint with the Agencia de Acceso a la Información Pública (AAIP), the Argentine data protection supervisory authority.